Part 1 – Getting started
Submitting your weekly claim
Refund Point Operators (RPOs) must submit weekly claims to be paid on time. Open claims will be available for submission on the Monday after the week declared. For example, you will be able to submit your claim for week 34 on the first Monday of week 35. Weekly claims...
Compactor Signage – Aluminum – PDF
Worksafe notices, Incident reports, breaches and complaints
Refund Points are required to report certain things to WARRRL. This includes: WorkSafe Notices Did you know that the requirements for notifiable incidents to Worksafe have changed? There is now a much broader list of what must be reported, you can find the full list...
Customer payments and delays
Payment options When a customer redeems a valid container at a Refund Point, the Refund Point Operator can either pay the customer the refund amount in cash or cash equivalent (vouchers). If the customer has registered with the scheme and has a valid member number...
Fees and claims for Refund Point Operators
Fees WARRRL pays Refund Point Operators (RPOs) a handling fee of 6.25 cents per container to collect and undertake initial sorting of containers into material types. WARRRL will also reimburse RPOs the total refund amounts (operator paid) directly to customers in...
GST Recovery for endorsed entities
If a Refund Point Operator (RPO) collects, sorts, and refunds an entity that is entitled to access GST concessions (i.e., an endorsed charity), the RPO will receive a separate payment from WARRRL equal to the amount of the input tax credit the RPO is not entitled to...
Statutory Declaration Authorised Witnesses – PDF
Logistics and logistic infrastructure
Once the Refund Point Operators (RPOs) have received containers from the public, the containers still have multiple steps along the way before they can be recycled: Containers must be collected by the scheme’s appointed logistics providers. The scheme network...
Pro Forma Bulk Agreements – Doc
The Help Desk
Who we are Our Help Desk is made up of eleven dedicated individuals who are excited to be part of the change! We are here to answer any questions you may have regarding the Containers for Change scheme and are always happy to assist. No question is too big or too...
Annual reports
Annual reports required It is a contractual requirement to provide WARRRL with regular reports on your activities. These reports mainly focus on finance, safety, and employment areas. Below is a summary of the annual reports required as well as a timeline for...