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Update to POS version 6.3
POS version 6.3 is now available. This update includes a wide range of improvements and bug fixes based on recent feedback. Depots currently using multiple POS devices If you are operating multiple POS devices at your site, please ensure you follow the 'POS 6.3...
Feedback form – Refund point analytics report
POS manual and POS “how-to”
POS latest manual: POS manual V 6.1 POS how-to: Entering different transactions into POS (bag drop, commercial etc): Sites using CDSA systems Entering transactions correctly into POS - Sites using CDSA systems - Detailed how-to Toolbox - Entering transactions...
Collect – Training Materials
WARRRL Collect | Training Materials PDF Resources WARRRL-Training-Agreements-Management.pdf WARRRL-Training-Commercial-Service-Fee-in-POS.pdf WARRRL-Training-User-Setup-and-Management.pdf CES-POS-User-training-Doc-Collect-screens.pdf...
TOOLBOX – Power BI – Unidentified bag table
Updating the phone number associated with your B2B account (claim portal)
Updating the phone number associated with your B2B account (claim portal) To ensure the safety of your account, we implemented a few months ago a 2-factor authentication system to access the B2B portal (claim portal). If you need to update the mobile number...
How to perform a reconciliation
When does a reconciliation need to be performed? If a Refund Point Operator’s (RPO) Point of Sale (POS) system is not synchronised before they send their weekly claim, the amount claimed might be lower than the actual transacted amount (as some of the transactions...
Submitting your weekly claim
Refund Point Operators (RPOs) must submit weekly claims to be paid on time. Open claims will be available for submission on the Monday after the week declared. For example, you will be able to submit your claim for week 34 on the first Monday of week 35. Weekly claims...
Managing your POS user accesses
Refund Point Operators can setup and maintain POS users. To do this, select the POS users tab. The page will then show all the current users for the selected site. If you have several sites and want to manage POS access for a different location, choose from the...